The Alameda County Health and Bay Area Public Health jurisdictions issued an order for all Alameda County residents to shelter-in-place to slow the spread of coronavirus (COVID-19) and preserve critical health care capacity across the region. This shelter-in-place order directs all non-essential businesses to cease operations at physical locations in this county through April 7th. As a result, RKI will be unable to make any product shipments, while the Shelter-in-Place order is in effect.

We will have a skeleton team of employees answering the phone beginning at 7:30 am Pacific Standard Time for basic customer service and technical support when you call into our toll-free number 800-754-5165. You can also contact your regional sales manager for any urgent questions or concerns you might have. Below is a link to our Regional Sales Manager’s contact information.

As we progress to April 7^th we will continue to keep you updated as we receive new information from our county authorities.